Our case study spotlights that the shift toward remote patient monitoring remains crucial even after COVID-19 pandemic's peak. It's all about making medical care more convenient and accessible.
In 2021, Voypost was approached by a European network of private clinics (the name is under NDA) with over 30 offices across different cities. They wanted to create a custom telehealth platform to grow their business without opening new offices.
Working closely with Voypost, the initial version of the platform (MVP), was developed in just 4 months. Over the following 8 months, the platform's functionality was expanded to reach its full potential.
Our Telemedicine App Success in Numbers
The client base grew by 130% during the first year, with many new patients from rural areas and suburbs. The users tend to go online instead of visiting the clinics on-site. It saves time and offers greater convenience.
Operational costs reduced by 14%. It includes maintenance of clinics, shifting of employees to remote work, automation of registration, payments, prescriptions, chatting, sensitive documents sharing and more.
ROI <12 month
Within a year, our client almost fully returned the initial investment in the design and custom development of the telehealth platform. This is the outcome no one really expected but it does make the client happy now.
The Power of the Design
The core features: Electronic Health Record (EHR), appointments booking, doctor selection, video calls and chats, well-being and heart rate trackers, geolocation.
Blue is chosen for its calming effect, white for a clean look, and green for health vibes.
Varying font sizes help user comprehension.
Drawing ideas from Doxy.me, Amwell, Teladoc Telehealth helps to create similar patterns and ease user navigation.
The Power of the Team
It’s never one person behind the success. It’s always the people.
As a part of this telemedicine case study we’d like to underline that all the challenges we faced in remote patient monitoring, we tackled together. Our team consisted of:
2 Frontend Developers
2 Backend Developers
Technical Aspect of Our Telemedicine Case Study
Sensitive Data Security
We implemented the measures that meet the highest telehealth standards: encryption protocols, access controls, compliance with regulations like ENISA.
We designed a user interface that reflects client’s branding, aligns with business needs and fosters a sense of trust and familiarity among patients.
We integrated chat bots to analyze initial user’s requests, push notifications & reminders based on user’s behavior, AI-powered remote patient monitoring.
We’ve not only created a product but we also keep technically maintaining the app after the launch to guarantee high user satisfaction.