Effective date: March 8, 2020
Voypost GmbH ("us", "we", or "our") operates the www.voypost.com website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service is the www.voypost.com website operated by Voypost GmbH
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- Phone number
- First name and last name
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customise our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
We may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including Personal Data, to Germany and process it there.
Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of us
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
The Service applications use the open source platform of "branch.io", a tool for attribution. Branch is supported by Branch Metrics, Inc. 1400 Seaport Blvd, Building B, 2nd Floor, Redwood City, CA 94063, USA. We use the information provided by Branch to improve the use of our applications for all users, to further customize our applications and to monitor the success of our advertising activities. Branch provides us with the following information, including personally identifiable information, to provide the deep linking solution: the IP address, information about the browser used, the operating system version used, screen size and resolution, start and end of use of the Service, type of connection (e.g. WLAN, mobile access). The listed information is only processed by Branch in anonymous form. An identification of the individual Service user by Branch is thus excluded.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
We use the “visitor action pixels” from Facebook Inc. on our website. This allows user behavior to be tracked after they have been redirected to our website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads in your account-settings.
We are using the web analysis software Amplitude a service of Amplitude Inc., 631 Howad St, Floor 3, 94105 San Francisco (“Amplitude”) to optimize its Internet presence. This procedure serves to evaluate the use of the Internet presence by the users, to compile reports on the website activities for us and to provide further services connected with the use of the Internet presence. This is done on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f DSGVO. Pseudonymised user profiles can be created and evaluated from these data for the same purpose.
We use a shortened IP address. The information generated in this way is transmitted to and stored on an Amplitude server in the USA. Amplitude is a member of the EU-US Privacy Shield (see german version and english version), which sets minimum standards for the protection of personal data of Europeans whose data is stored or processed in the USA. The official Amplitude statements can be found here and here.
If you do not want “cookies” to be stored, you are asked to set the end device to delete these “cookies”, to block all or certain “cookies” or to issue a warning before any “cookies” are stored.
The information generated by the cookie in the pseudonymous user profile is not used to personally identify visitors to this website and is not combined with personal data about the bearer of the pseudonym.
Leadfeeder is a web analytics service and evaluation tool provided by Liidio Oy / Leadfeeder (Mikonkatu 17 C, 00100 Helsinki). For this purpose, Leadfeeder collects the IP address of visitors.
For more information on Leadfeeder and the data it collects, please see: https://www.leadfeeder.com/privacy/
Information on Leadfeeder and conformity with the General Data Protection Regulations can be found here: https://www.leadfeeder.com/leadfeeder-and-gdpr/
Objecting to the collection of data You can prevent Leadfeeder from storing data about your use of our site. To do this, use the following link to ›Opt-out‹: https://yourdata.leadfeeder.com/
LinkedIn conversion tracking is an analytical function powered by the LinkedIn Insight Tag. Conversions are actions a member makes that are valuable to your business. Conversion tracking gathers insights into post-click and view-through conversions of your LinkedIn ads campaigns, giving you the ability to measure the impact and ROI of your ads.
For advertisers interested in tracking on-click events, there is also an event-specific image pixel option for conversion tracking.
We use the Quora Pixel technology “Ad Service” of Quora Inc., 605 Castro Street, Moutain View, CA 94041 USA (“Quora”) on our website. Quora enables us to tailor the ads and content on the Quora Platform Quora to your interest regarding your browsing activities. Quora also enables us to get further information about how our users are engaging with our ads and contents on the Quora Platform to measure the success of our marketing campaigns. Quora collects your IP-Adress, location, date and time stamp, user agent, cookie ID, URL, time zone and other browser-level data or cookie data. In case you are logged in with your Quora account, Quora is able to link the processed data to your account.
In case you want to object the data processing, you can switch off the processing here.
We are integrated with Visitor Queue Inc. ("VisitorQueue"), a Canadian company focused on helping businesses identify the name, contact details and user data of the businesses that visit the Service. In doing so, VisitorQueue collects data from the Service visitors, and share it with us. Visit the link below to find out how exactly VisitorQueue does this.
Integration of the third-party communications service Intercom Inc., San Francisco 55 2nd St, 4th Fl. San Francisco, CA, 94105 USA ("Intercom"). This is an instant messaging service. Integration takes place as part of the framing. Framing is the offering of a third-party content or service within a so-called "frame". These frames are a "direct window" to the third-party online offer. As a result, all communication within the chatbox happens via an Intercom server (usually in the US). Data collected by Intercom during use will only be processed by Intercom and not supplied to Riddle.
Opt-Out: https://www.intercom.com/terms-and-policies#cookie-policy (please refer to "How Can I Control Cookies?")
We work with Calendly LLC to schedule meetings from our website. When you schedule an appointment through our website, we share the information with Calendly. When you are redirected to Calendly or using its widget located on our website to schedule an event with us, you voluntarily share certain information. This can include your name, email address and phone number; email addresses of other people; the subject of the meeting; and any other information you provide us. If you receive an invitation from us but do not wish to become a Calendly User (different than Calendly member), please contact us through other means to set up your meeting.
Calendly only checks the duration and free/busy status of the events. Calendly does not store meeting information.
When you watch a YouTube video on the Service, several cookies are placed by YouTube. YouTube may use the information that is being collected via these cookies for targeted advertising and to optimize your user experience based upon your personal preferences.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
The Service is hosted on Google LLC servers.
Service is operated by Voypost GmbH, Rudi-Dutschke-Straße 23, 10969 Berlin, Germany.
- By email: email@example.com