How does Voypost work?
What is Voypost?
Who pays the customs fee?
What goods are prohibited?
Is Voypost legal?
Do I have to pay for using Voypost?
Are the products insured?
What is Marsh?
How to order a product from abroad?
All you need to know about service fee
The traveler doesn't respond to my messages
I want to cancel my order. How can I do it?
The traveler didn’t show up.
Traveler brought the wrong product.
What if the traveler canceled the delivery?
Do I need to return the difference in price if the traveler spent on the product more than it was originally specified in the order?
Traveler paid customs duties. Do I have to return the amount of the tax?
How to make money on a trip?
The shopper does not respond to my messages
What should I do if I’ve already bought the product, but the shopper didn’t show up?
What if the shopper changes their mind and wants to cancel the order when the product have already been bought?
What should I do if the product got damaged or stolen?
What should I do if the product has been lost?
What if I had to pay customs duties?
What to do if the product costs more than specified in the order?
I bought a product cheaper than specified in the order. Do I need to return the difference to the shopper?
I want to cancel the delivery. Can I do this without additional sanctions?
Still need help?
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How Voypost works?